News

4th November 2020

Elphicks Covid Update 04.11.2020

Locked Down ……but still operational!

 As another lockdown is now upon us it gives us the opportunity to write to all our valued customers and friends to advise that in accordance with Government guidelines, we will be temporarily closing our doors on Wednesday 5.30pm 4th November and will be reopening again on 2nd December.

Unlike the last lockdown we will still be fully operational and list below the services still available.  Our doors may be locked but our staff will be working hard to ensure that existing customer orders are monitored and received into our warehouse for safe delivery to your home together with all our committed carpet fitting appointments

Services still available during lockdown,

Deliveries, in accordance with COVID health & safety precautions

Carpet Fitting

Customer Service

Order Monitoring and chasing

Accepting Payments of Accounts

Warehouse

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17th June 2020

Elphicks Covid Update

  Locked Down ……but still operational!

 As another lockdown is now upon us it gives us the opportunity to write to all our valued customers and friends to advise that in accordance with Government guidelines, we will be temporarily closing our doors on Wednesday 5.30pm 4th November and will be reopening again on 2nd December.

 Unlike the last lockdown we will still be fully operational and list below the services still available.  Our doors may be locked but our staff will be working hard to ensure that existing customer orders are monitored and received into our warehouse for safe delivery to your home together with all our committed carpet fitting appointments

 Services still available during lockdown,

Deliveries, in accordance with COVID health & safety precautions

Carpet Fitting

Customer Service

Order Monitoring and chasing

Accepting Payments of Accounts

Warehouse

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21st May 2020

Re- Opening 1st June

Elphicks are pleased to announce that we are now making plans to RE-OPEN our store on Monday 1st June following the recent update to government guidelines.

Over the next few weeks we will be contacting all our customers awaiting deliveries and flooring installations to re-book an appointment.

Of course, we shall be talking all the necessary safety precautions in respect of your safety and that of our staff. This is of paramount importance to us. We will be allowing only 8 customers into our store at any one time to make sure everyone can maintain social distancing and keep 2m apart. If however you require a Private Shopping Experience we are happy to make an appointment for you to visit our store outside our normal hours. For this service please contact Sue at sales@elphicks.com

We shall also be asking all customers to use our hand sanitisers before entering and we will be operating ‘IN’ and ‘OUT’ entrances which will be clearly marked for your safety. Our staff look forward welcoming you back to Elphicks and will be there to help you as ever but will also be paying great attention to making sure that we are following government guidelines in maintaining as safe an environment as possible.

In the meantime if you need to contact us please email sales@elphicks.com or call

01480 453162

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