News

17th June 2020

Elphicks Covid Update

   ELPHICKS SAFETY PROCEDURES COVID19

We opened our store on Monday 1st June and are now really up and running and in full SUMMER SALE.  The feedback we have had over the last few weeks of opening has been overwhelmingly positive and it’s been great to see familiar faces again.  We want our customer to enjoy a relaxed and safe environment to shop in and we will be here to help whenever needed.  

We would like to assure all our customers that we have complied with the Government Safety Guidance, carrying out the COVID-19 Risk assessment.   We have introduced various safety measures to ensure you can shop safely at Elphicks.

As advised before – our private appointment system is also proving invaluable to many of our customers, whether you are vulnerable or just a little worried we are happy for you to make a private appointment to view the shop at your leisure. Please contact sue at sales@elphicks.com or call the shop 01480 453162

  • There are pedal operated hand sanitising stations at every entrance,
  • All staff and customers will be asked to adhere to Social distancing of 2 metres,  markings and signage are displayed throughout the store,
  • Safety Screens have been erected around our reception to shield our staff and customers
  • Staff will wear Safety Visors when helping customers in store.
  • There will be a good supply of hand sanitisers and antibacterial wipes for everyone
  • Our staff will pay particular care when making transactions using antibacterial wipes for cards and pdq machines
  • We have allocated time at the beginning and end of each day for thorough cleaning and All staff will pay particular attention to regular handwashing
  • All our beds and upholstery have been sprayed with Staingard Sanitiser+ which kills 99.9% of Bacteria and Viruses on contact and remains active for up to 30 days to prevent re-infection.
  • We will supply you with a freshly laundered pillow when trying out our lovely beds.
  • Amended Sue Pittams, Finance Director E W ELPHICK &  SONS LTD
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21st May 2020

Re- Opening 1st June

Elphicks are pleased to announce that we are now making plans to RE-OPEN our store on Monday 1st June following the recent update to government guidelines.

Over the next few weeks we will be contacting all our customers awaiting deliveries and flooring installations to re-book an appointment.

Of course, we shall be talking all the necessary safety precautions in respect of your safety and that of our staff. This is of paramount importance to us. We will be allowing only 8 customers into our store at any one time to make sure everyone can maintain social distancing and keep 2m apart. If however you require a Private Shopping Experience we are happy to make an appointment for you to visit our store outside our normal hours. For this service please contact Sue at sales@elphicks.com

We shall also be asking all customers to use our hand sanitisers before entering and we will be operating ‘IN’ and ‘OUT’ entrances which will be clearly marked for your safety. Our staff look forward welcoming you back to Elphicks and will be there to help you as ever but will also be paying great attention to making sure that we are following government guidelines in maintaining as safe an environment as possible.

In the meantime if you need to contact us please email sales@elphicks.com or call

01480 453162

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